Privacy Policy

Last updated: July 03, 2024

Introduction

1. Inflotech.com respects your privacy. We are committed to protecting the personal information of our users. We have adopted this privacy policy (the “Policy”) to be transparent about the data we collect, the reasons we collect it, with whom we share it, how you can access it, and how to correct it if necessary. In this Policy, the terms “we,” “our,” and “us” refer to inflotech.com.
2. We recognize our obligation to manage your data responsibly. We do not and will not sell your data to third parties.
3. This Policy applies to the use of the website www.inflotech.com. Please read it carefully to understand when you provide us with your data and how we use it. By using our website, you accept the use of your personal information as described in this Policy.
4. To make this Policy as clear as possible, we have identified the occasions when a user might potentially share personal information with us. The Policy is therefore divided as follows:
   • Learning more about the organization
   • Contacting the organization
5. The information collected through these different sections will be detailed in this Policy. Information such as how your personal data is used, how and when it might be shared, how you can access and control it, how we ensure your data is secure, and how to contact us will be addressed.

Learning more about inflotech.com

By trying to learn more about inflotech.com and what we can do for you through one of the following means:

1. Email contact for more information
2. Contact form
3. Detailed Project Form

Information collected

1. We automatically collect the following information through cookies or similar technologies:
   • None
2. We collect the following information during initial contact or as part of your communications with us:
   • Name
   • Company
   • Email address
   • Message
   • Information regarding your project
   • Voluntarily provided information
3. Why: The data collected allows us to analyze how our website is used and accessed, enabling us to enhance its functionality and optimize it to better meet the needs of our users. This data also allows us to provide you with quality service and communicate with you to help you easily find the information you seek.
4. Legal basis: necessary for our legitimate interests (improving and personalizing our products and services) and yours (answering your questions and allowing you to contact us).
5. Note that the information collected by cookies does not allow us to personally identify you. Note also that you can choose to refuse the collection of cookies:
   • through your web browser
   • or from our cookie banner.
6. However, by refusing the collection of cookies, you may not be able to access certain parts or features of our website.

How do we use your data?

1. The submission of your personal information through your use of our site is governed by this Policy. As a user of our site, you also agree to respect and protect the personal information of third parties.
2. We specifically use your data for the following purposes:
   • To develop new features and improve the website
   • To offer the best customer service possible

Our use of cookies

1. When you visit our website, you may provide us with information via cookies or similar technologies.
2. Cookies are files containing a small amount of data about a given user. This data may include a unique anonymous identifier. Cookies are stored on the user’s computer or another device’s hard drive. These allow us to tailor your user experience each time you visit our site.

With whom do we share your data and why?

1. We do not sell our users’ personal information under any circumstances. Your data is shared only under the terms of this Policy. When you consent to this Policy, we may share your personal information with the following parties:
2. Third-party providers: In the course of our activities, we may need to share some of your data with certain third parties. For example, we might share some of your data with our IT providers for their mandate or for executing a service contract.
3. Generally, the providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us, such as hosting our website.
4. However, some third-party service providers have their own privacy policies regarding the information we must provide them when using their services. Regarding these providers, we recommend that you read their privacy policies carefully to understand how they will treat your collected personal information.
5. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Policy.

List of our IT providers

Google (data analysis – United States): https://policies.google.com/privacy?hl=en&gl=en

Kréart inc.: Privacy Policy

1. To prevent data collection by Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en
2. To personalize ads appearing on various Google platforms: http://www.google.com/settings/ads

Parties with which it may be legally necessary:

We may disclose your information if required by law or if such disclosure is necessary to:

1. Comply with the law or any legal process;
2. Protect the rights or property of inflotech.com;
3. Protect the safety of our website, our users, and their data.

Please note that you may be directed away from our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

Your rights

Data protection laws grant you certain rights regarding your information. You can, in particular:

1. Request access to your data to verify it. Note, however, that we reserve the right to ask you for additional information to prove your identity;
2. Ask us to modify or correct your data;
3. Ask us to delete the personal data we have, unless we are required to retain it to comply with legal obligations, for example;
4. Object to the processing of your data, unless we have legitimate reasons that override your rights or interests, or if we need to continue processing this data for the establishment, exercise, or defense of a legal claim;
5. Ask us to limit the processing of your data if it is incorrect if you think our processing of it is illegal or if we no longer need to process your data, but we must retain it for legal purposes;
6. Request your data and personal information in an accessible format;
7. Withdraw your consent to the processing of your personal data;
8. File a complaint with the competent authority if you believe we are processing your data in violation of applicable data protection laws.

Access and control of your data

You can verify, modify, or delete your personal information by sending us an email at [email protected] or via the “Contact” section on our website. We will respond to your request as soon as possible. Please provide enough details so that we can identify you and thus respond to your request.

Location of your data storage

Your personal information is hosted in the following country(ies): Canada.

Duration of data retention

We will retain all collected information as long as necessary to achieve the purposes for which we collected it or for other essential purposes such as complying with legal obligations. We will destroy this data at the end of this period, or if you decide to withdraw your consent. If you request it, once your data is deleted, you will receive confirmation that your request has been processed.

Security

1. To protect your personal data, we take reasonable precautions to ensure that it is not lost, misused, accessed, disclosed, modified, or destroyed inappropriately.
2. If you have any questions regarding the security of your personal data, please send us an email via the “Contact” section of our website or directly at [email protected].

Age of consent

We do not solicit or collect personal information from minors under 14 years old. If you are a parent or guardian and you realize that a minor under 14 years old has provided us with personal information, please contact us. If we become aware that we have collected personal information belonging to a minor under 14 without parental consent, we will delete any information that may have been collected.

Competent authority

If you are not satisfied with our response following a request regarding your personal information, you can contact the Commission d’accès à l’information du Québec, the public body responsible for overseeing the management and processing of personal data in Quebec or the Office of the Privacy Commissioner of Canada for Canada.

Changes to the Policy

We reserve the right to modify this Policy at any time; please review it frequently. Unless otherwise stated, changes to this Policy take effect upon publication on our site. If changes are made, we will notify you here of the update so that you know what information we collect, how we use it, and under what circumstances we disclose it, if any.

Questions and contact information

If you wish to access, correct, modify, or delete any personal information we have about you, file a complaint, or if you simply want more information, you can contact us at the following details:

Contact inflotech.com: [email protected]